University students engaged in online learning

Doctoral Dissertation

Retention and Attrition in Online Classes: Challenges and Potentials

Author

Sabri G. Bebawi

Institution

Capella University

Year

2005

Database

ProQuest Dissertations & Theses

View on ProQuestProQuest ID: 3179065

Abstract

This dissertation examines the factors contributing to student retention and attrition in online higher education. As online learning environments have expanded rapidly, institutions face significant challenges in understanding why students persist in or withdraw from virtual courses.

The study investigates the interplay of pedagogical, technological, social, and institutional variables that influence student persistence in online classes. Drawing on retention theory and distance education research, the work identifies both the obstacles that drive attrition and the conditions that support student success in online learning contexts.

Findings offer practical implications for instructional designers, faculty, and administrators seeking to improve completion rates and the quality of the online learning experience.

Key Themes

Student Retention

Factors that keep students enrolled and engaged in online courses — motivation, self-regulation, social presence, and institutional support.

Attrition & Withdrawal

Why students leave online courses — isolation, technical barriers, workload, and misaligned expectations about the online learning environment.

Online Pedagogy

How instructional design and teaching practices in virtual classrooms affect student persistence and learning outcomes.

Distance Education Theory

Theoretical frameworks — including Tinto's model of student departure and Moore's theory of transactional distance — applied to online contexts.

How to Cite

APA

Bebawi, S. G. (2005). Retention and attrition in online classes: Challenges and potentials (Publication No. 3179065) [Doctoral dissertation, Capella University]. ProQuest Dissertations & Theses.

MLA

Bebawi, Sabri G. Retention and Attrition in Online Classes: Challenges and Potentials. Capella University, 2005. ProQuest Dissertations & Theses, 3179065.

Chicago

Bebawi, Sabri G. "Retention and Attrition in Online Classes: Challenges and Potentials." PhD diss., Capella University, 2005. ProQuest Dissertations & Theses (3179065).